Lobe Sciences Ltd. (“Lobe,” “Company,” “we,” “us,” or “our”) is committed to protecting personal information handled through www.lobesciences.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use the Site.
This Privacy Policy is intended to be read together with our Terms of Use. If you do not agree with this Privacy Policy, do not use the Site.
1. SCOPE
This Privacy Policy applies to personal information collected through the Site and related online interactions (for example, when you contact us through the Site or subscribe to communications). It does not apply to third-party websites, platforms, or services that may be linked from the Site or used by you to access it.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Information you provide to us
- Contact details (such as name, email address, phone number, organization, and message content) when you submit an inquiry or request information.
- Subscription details (such as email address and preferences) when you opt in to receive updates.
B. Information collected automatically
When you visit the Site, we may automatically collect:
- Device and technical data (such as IP address, browser type, operating system, device identifiers, language, and approximate location inferred from IP address).
- Usage data (such as pages viewed, time spent, referring/exit pages, and interactions).
- Cookie and similar technology data (as described in Section 6).
3. HOW WE USE PERSONAL INFORMATION
We use personal information for the following purposes:
- To operate, maintain, secure, and improve the Site.
- To respond to inquiries and provide requested information.
- To deliver communications you have requested or consented to receive, and to manage your preferences.
- To measure and improve Site performance and content.
- To detect, prevent, and investigate security incidents, fraud, misuse, or violations of our Terms.
- To comply with applicable laws, regulatory requirements, and lawful requests.
4. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)
Where required by applicable law, we process personal information based on one or more of the following:
- Consent (for example, when you subscribe to communications).
- Legitimate interests (for example, to secure the Site, respond to inquiries, and improve functionality), except where such interests are overridden by your rights.
- Legal obligations (for example, compliance with lawful requests or record-keeping requirements).
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to:
- Service providers and vendors who assist with hosting, website operations, analytics, security, communications, and related support, under contractual obligations to protect information.
- Professional advisors (legal, accounting, audit, and similar) when necessary for legitimate business purposes.
- Authorities or other parties where required by law, regulation, court order, or to protect our rights, users, or systems.
We do not sell personal information.
6. COOKIES AND SIMILAR TECHNOLOGIES
The Site may use cookies and similar technologies to support functionality, improve performance, and understand usage trends. Cookies are small text files stored on your device. You can control cookies through your browser settings, including blocking or deleting cookies. If you block cookies, some Site functionality may be reduced.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. You use the Site at your own risk.
8. DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain information as necessary to resolve disputes, enforce our agreements, and comply with legal obligations.
9. INTERNATIONAL TRANSFERS
Your personal information may be processed and stored in jurisdictions outside your province, state, or country, including where our service providers operate. These jurisdictions may have different data protection laws. Where required, we take reasonable steps to ensure an appropriate level of protection for transferred information.
10. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent where processing is based on consent (for example, unsubscribe from communications).
- Request deletion or restriction of processing, subject to legal and operational limitations.
- Lodge a complaint with a privacy regulator.
To exercise rights, contact us using the details in Section 13.
11. CHILDREN'S PRIVACY
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last updated. Your continued use of the Site after changes become effective constitutes acceptance of the revised Privacy Policy.
13. CONTACT
Lobe Sciences Ltd.
Email: info@lobesciences.com